Best bet is to contact Ubisoft Support Services at
http://support.ubi.com. If you contact by email, make sure these criterias are fulfilled:
o Full name used to order the game
o Order number
o Email address used to order the game
I heard it was possible to extract key information from United if you had Steam, but i guess that's irrelevant.
Please correct me if I'm wrong
Last edited by Voyager006,